Windows 10 bug crashes your laptop when you open and close the lid — really
Windows ten bug crashes your laptop when yous open up and close the hat — really
The latest problem to strike Windows ten is a new issue that causes Desktop Windows Director (DWM) to stop responding when a laptop lid is opened and closed repeatedly, or the laptop is docked and undocked multiple times. As a result, laptops are crashing unexpectedly.
According to Microsoft Support, "This problem occurs because of an issue in the Microsoft DirectX Video Memory Management (Dxgmms2.sys) component." The documentation also indicates that this is tied to a problems in the Microsoft DirectX Video Retention Management software, and not a hardware trouble.
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Under certain circumstances, the repeated opening and closing, or docking and undocking of a laptop when paired with external monitors, will crusade the Desktop Windows Manager (DWM.exe) procedure to stop responding.
Desktop Windows Director is the software that supports adding monitors, adjusting the brandish for unlike resolutions, handling visual effects for desktop activities and managing desktop activeness beyond multiple screens. Bugs in this software can result in everything from improperly sized icons to full system crashes that require restarting the system entirely.
Microsoft has identified two scenarios that trigger this Desktop Windows Manager bug:
Scenario i
You plug a High-Definition Multimedia Interface (HDMI) monitor into a laptop computer that is running Windows 10.
The monitor is configured to operate at 4K resolution.
Yous repeatedly play a 4K H264 video in Movies & TV on the computer.
In Control Console, y'all open the Advanced settings screen of the Power Options item, and and then yous set Chapeau close action as Do nada.
While the 4K video is playing dorsum, you lot repeatedly close and open up the computer lid.
Scenario ii
You connect ii 4K monitors to a Thunderbolt three docking station.
You connect a laptop that has a 4K solution monitor to the docking station, and so you configure a triple 4K display configuration in either "clone" or "extend" mode.
You repeatedly undock and redock the laptop.
What to practise if y'all're affected
In either of these situations, the back and along switching between monitors and the laptop seems to trigger problems in the DWM.exe procedure.
Microsoft is working on a fix for this issue. In the meantime, the simplest solution is to avoid unnecessary lid closures or undockings, and reboot the organization to render to normal functioning if a trouble is encountered.
Source: https://www.tomsguide.com/news/windows-10-has-an-annoying-new-crashing-problem-what-to-do-now
Posted by: leikerspoicken.blogspot.com
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